FAQ's

 

How will my order be shipped?

Please review our shipping policies here.

How can we contact you?

You can email us at webmasterbhub@gmail.com

Do you ship internationally?

Yes! We ship worldwide. However, customs charges may apply in your country which would be charged to you by your postal service upon arrival in your country.

How long will my order take to arrive?

After your order has been processed, please allow 4-6 weeks for shipping (varies by location). We will send you a confirmation email with your tracking number once your package has been sent out from our warehouse. 

(However, *PLEASE* make sure your shipping address information is entirely correct to ensure a faster, safer delivery!)
Defective Product?

If a product received has manufacturing defects, buyers are entitled to request a product replacement within 14 days of receiving the item. If the case is deemed valid, Purais will cover related costs to deliver a replacement.

How can I be featured on your homepage instagram feed?

Awesome! You may either e-mail us your photo directly, or tag us on social media.

Can I cancel my order?

Unfortunately, once an order has been processed we cannot accept cancellations. Please refer to our store policy for more information.